What you find here
Company-level updates and public statements. Industry notes carry their data source and date.
News
Company updates, project progress and industry notes.
Citation and reuse
Please credit the source when quoting; for interviews or asset licensing, contact us.
Before Putting an Agent into Delivery, We Did Three Things
Models can do more every quarter, but the business needs rollback and accountability. Three checks we run before any agent touches a real workflow.
Generative AI Joined the Content Line: Three Rules We Changed
The speed-up is real and so is the rework. Three rules about sourcing, facts and reuse.
Three Hard Constraints in Model Selection: Cost, Control, Replaceability
We don't chase leaderboards; we check whether we can switch. Most selection failures are lock-in, not quality.
AI Service Shouldn't Start with the Chatbot
Start with the knowledge base and ticket structure; the model is the last layer. Most projects fail upstream.
When Customers Find You Through AI Search: Three Changes to Site Content
The entry point is shifting. The job is not keyword stuffing but making content readable by people and models alike.
Press and partnerships
Interviews, licensing or content collaboration — contact us.